FAQ

 


Mail: support@ryamen.com

 


Shopping availably on Amazon.

 


Support forum provide for over 24h, every day.

FaQs. General Information

I received a damaged or defective item. What should I do?

If you received a damaged or defective item, please contact our online customer service for help or leave a message, we will answer you ASAP. You could also contact us at support@ryamen.com.

About Delivery

Orders within the United States will be fulfilled by Amazon, it usually takes 3-5 business days. 

Orders from Canada will be fulfilled by 4px, it usually takes 12-14 business days. 

Orders from Australia will be fulfilled by yunexpress, it usually takes 10-12 business days. 

Orders from the United Kingdom will be fulfilled by yunexpress, it usually takes 8-10 business days. 

Orders from Europe or other countries and regions will be fulfilled by yunexpress, it usually takes 9-15 business days. 

 Any other questions, please contact support@ryamen.com.

About Coupons or Promotions

You will enjoy free shipping if you are an Amazon Prime member and place an order in our amazon store “https://www.amazon.com/ryamen”,We will irregularly provide coupons or promotions on our official website and Amazon store. Please keep coming back to our sites for further discounts.

About Wholesale

Please contact us at service@ryamen.com for more information if you would like to order in large quantities.

Q: Can the heads of the nozzles be removed for cleaning if they get clogged?

A: Ryamen Bidet S-10 is going to be working because its nozzles are retractable. you can take out the nozzle for cleaning

Q: Is it easy to install? What tools will be used?

Q: Does this one have the warm water feature?

Q: Is the water pressure of the sprinkler comfortable?

I haven't received my item. What can I do?

Sed primis eu conubia erat ut nam vitae a habitant dui adipiscing a dignissim eu a ad venenatis. Non vivamus enim himenaeos porta id morbi montes ut sem scelerisque in litora id scelerisque consectetur eget cras hac nascetur sociis in feugiat mi platea odio pretium ullamcorper.

Non vivamus enim himenaeos porta id morbi montes ut sem scelerisque in litora id scelerisque consectetur eget cras hac nascetur sociis in feugiat mi platea odio pretium ullamcorper.

Q: Do you have a warranty? How long is the warranty period?

Q: Screws broke, where can I get new ones?

Q: Why is there water inside the new product?

A: Please kindly know that all products are subjected to water testing. It is normal for a few products to have water inside if they were not completely dried.

Q: Does this shower head unit save water?

Q: What should be paid attention to in the installation process to prevent leakage?

Q: What should I do if there is a problem with the button on the showerhead? What should I do if the button is stuck?

Q: What about the leakage at the interface that exists

Q: Why is the water pressure lower when both two shower heads are in use?

Q: Why is the water pressure too low?

Couldn't Find What You Need?

We're here to help with any trouble you encountered.

Your Name (required)

Your Email (required)

Your Message (required)

3200
TOPICS CREATED
180
HAPPY CUSTOMERS
5
YEAR OF DEVELOPING
5000
ANSWERED QUESTIONS